Shipping & Returns Policy
Shipping Policy
Processing Time:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time & Cost:
- Standard Shipping (5–7 business days): Free
- Expedited Shipping (2–3 business days): $9.95
- Currently, we ship within the continental United States only.
Tracking Information:
Once your order is shipped, you will receive a confirmation email with a tracking number.
Returns & Refunds Policy
We want you and your pet to be completely satisfied! If you're not happy with your 7-in-1 Pet Grooming Vacuum, you may return it under the following conditions:
Return Window:
You have 30 days from the delivery date to request a return.
Return Eligibility:
- Product must be in original condition with all accessories included.
- Items must be clean and free from pet hair, dirt, or damage.
- Proof of purchase (order number or receipt) is required.
How to Return:
- Contact our customer support at [your support email] with your order number.
- We’ll provide return instructions and a prepaid return label (if applicable).
- Once we receive and inspect the return, we’ll issue a refund to your original payment method.
Refund Timeframe:
Please allow 5–7 business days after the item is received and approved for the refund to reflect on your account.
Exchanges & Damaged Items:
If your item arrives damaged or defective, please contact us within 7 days of delivery for a free replacement.